Cookies Policy

A cookie is a small text file that a website asks your browser to store on your device. When you come back, the site can read that file and recognise your browser or the session it belongs to. This policy also covers similar technologies such as pixels, tags and local storage, because they do much the same job.

We use them for four broad purposes: to make the site work, to keep your account secure, to understand how the site is used, and to measure our advertising. Some cookies are set by us. Others are set by the suppliers we work with for payments, fraud prevention, analytics and advertising, and these are listed by category in the cookie notice on the site.

We hold a gaming licence, and some cookies help us meet the duties that come with it: keeping you signed in to the right account, supporting the age and identity verification steps that happen before you play, and holding the safer gambling settings you have chosen. Our site is for adults aged 18 and over only.

This policy sits alongside our Privacy Policy, which explains how we handle any personal data a cookie may involve and the rights you have over it.

The cookie notice on the site sorts cookies into the four categories below. You can accept or decline each of them except the strictly necessary ones, which the site cannot run without.

Strictly necessary

These keep the site working and your account safe. Typical purposes include holding your sign-in session as you move between pages, keeping a deposit or withdrawal on track while it is being completed in the cashier, spreading traffic across our servers, and spotting automated or fraudulent attempts to use an account. They also store the choices you make in the cookie notice itself, so we do not ask you the same question every visit.

Performance and analytics

These show us how the site is used, in totals rather than by name wherever that is possible. They count visits, record which pages and game categories are opened most often, measure how long pages take to load, and report errors so we can fix them. If you decline this category, we see less about faults, but the site behaves the same for you.

Functionality

These remember choices so you do not have to make them again. Examples include your language and display preferences, whether you have closed a particular message, the layout you prefer for lists of games, and the settings behind on-site tools such as session timers and reminders.

Marketing

These measure our advertising and limit how often you see it. They record that a visit arrived from a particular campaign, that an advert led to a registration, and how many times a message has already been shown to you. Where such cookies are set by advertising or affiliate partners, they may also be used to build a picture of interests across other sites. We set this category only after you agree to it, and you can withdraw that agreement at any time.

You have two sets of controls. The cookie notice on the site handles the categories we set, and your browser handles cookies from every site you visit.

In the cookie notice on the site

When you first arrive you can accept all categories, decline the optional ones, or open the detailed settings and choose category by category. The same settings can be reopened later from the cookies link in the site footer, and your new choice applies from the moment you save it.

In your browser settings

1. Open the settings or preferences menu in your browser.
2. Find the section covering privacy, security or site data.
3. Choose whether to accept cookies, block those set by other sites, or block them all.
4. Use the same screen to delete cookies already stored, either for all sites or for ours alone.
5. Where your browser offers it, switch on the option that clears cookies each time you close it.

Phones and tablets offer similar controls in the system settings, usually under privacy or advertising. Deleting cookies also deletes your saved choices, so our cookie notice will appear again on your next visit.

The effect depends on which category you turn off.

• Strictly necessary blocked in your browser: you may not be able to sign in, stay signed in or finish a deposit or withdrawal, and parts of the site may not load at all.
• Performance and analytics declined: the site works normally, but faults and slow pages take us longer to identify.
• Functionality declined: the site forgets settings such as language and display choices, and asks for them again each visit.
• Marketing declined: you will still see advertising, but it will be less relevant to you and we cannot limit how often the same message appears.

Declining an optional category does not change how we treat your account, your balance or any bonus you hold. If blocking a cookie makes a particular feature unusable, the site will normally tell you what is missing when you try to use it.

If you want to know more about a particular cookie, how long it lasts or who sets it, the cookie notice on the site lists them by category and is always the most current source. If anything there is unclear, or you think a setting is not being respected, contact us by e-mail at support@casino-playuk.co.uk with "Cookies" in the subject line, or through the live chat on the site.

We may update this policy when the cookies we use change. The version on this page is the one that applies, together with the date it took effect.